You and the users you license to use the Site are collectively (the "Subscriber").
Registration and Credit Card Information
When you register for the Services, we may ask for information such as your name, company name and address, e-mail address and credit card information. If you sign up for the free trial account, you are not required to enter your credit card information until you decide to continue with a paid plan. The Company uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on our behalf.
You can modify your account information at anytime within the Site. Our practice is not to use such personal information other than for marketing the Services. We may use the collected personal information and other information we collect about your use of the Services to operate and make the Services available to you, for billing, identification and authentication, to contact you about your use of the Services, research purposes and to generally improve the content and functionality of the Services and Site.
We may also transmit or share your personal information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Services, which may require that your personal information be transferred from your current location to our offices and servers and the authorized third parties referred to here. Although we own the software, code, databases, all rights to the Site and Services, you retain all rights to your data.
When you visit the Site or use the Services, we use session “cookies” – a piece of information stored on your computer – to allow the Site or Services to uniquely identify your browser while you are logged in and to enable us to process your online requests. Session cookies also help us confirm your identity and are required in order to use the Services. We use persistent cookies that only we can read and use, to identify you as our customer and make it easier for you to log in to the Services. Users who disable their web browsers’ ability to accept cookies will be able to browse our Site, but will not be able to access or take advantage of the Services.
Information Sharing with Third Parties
Children’s Personal Information
The Service and Site are not intended for, nor do we knowingly collect any personally identifiable information from children under the age of 13.
Our hosting and/or cloud service provider maintains security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
GDPR - General Data Protection Regulation Act.
Data Controller - Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processor - Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
Data Subject - Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Principles for Processing Personal Data
Categories of Personal Data: Our Company collect two categories of Personal Data. The first being the Site users' Personal Data ("Primary Personal Data") and the second is the Personal Data collected by the Subscriber from their customers, vendors and employees ("Secondary Personal Data").
Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.
Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.
What Personal Data We Collect and Process
Our Company collects several different types of personal data for various purposes. Personal Data may include, but is not limited to: Email address, first name, last name,phone number, address, state, province, ZIP/postal code, city.
How We Use the Primary Personal Data
Our Company uses Primary Personal Data for various purposes:
To provide you with services
To notify you about changes to our services and/or products
To provide customer support
To gather analysis or valuable information so that we can improve our services
To detect, prevent and address technical issues
How We Use the Secondary Personal Data
Secondary Personal Data is can only be used by the Subscriber to:
Create an invoice, packing list, purchase order or similar type of business document.
Create a shipping label
To service their customers.
Legal Basis for Collecting and Processing Personal Data
Our Company's legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:
Our Company needs to create a contract with you
You have given Our Company permission to do so
Processing your personal data is in Our Company's legitimate interests
Our Company needs to comply with the law
Retention of Personal Data
Our Company will retain your personal information only for as long as is necessary for the purposes set out in this Data Protection Policy.
Our Company will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Depending on the source of the Secondary Personal Data, certain Personally Identifiable Information (PII) may need to be expunged not more than 31 days after shippment.
Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you
NumberCruncher and its employees have access to First Name, Last Name, Company Name, Email Address, Phone Number, Customer Support Ticket Content. This data is held via CRM for support and NumberCruncher marketing emails.
Personal Data is only processed, stored or accessed for the purposes mentioned above. Company Data will only be modified for support purposes AND if requested by YOUR company.
The legal Data Controller is: NumberCruncher.com Inc, 450 N. Park Road, Suite 803, Hollywood, Florida, 33021, United States, SIC Codes: 737, 73 , NAICS Codes: 5182, 51, Phone: 1-866-278-6243